The information you share with whenbd is held in trust. This page clearly explains how that information is stored, how it is used, and how it is kept safe.
The key points of our privacy policy in plain language — full details below.
This Privacy Policy applies from the moment you visit whenbd.biz, download the app, or register an account. whenbd We believe transparency is the best security — which is why we have kept everything in plain, straightforward language instead of complex legal jargon.
This policy applies to all users accessing whenbd's services from Bangladesh — including the website, Android app, iOS app, live chat, and email communications.
whenbd Only the information necessary to provide the service is collected. No unnecessary or sensitive data is ever requested.
| Data Type | Example | Necessity |
|---|---|---|
| Identity Information | Name, Date of Birth, Gender | Mandatory |
| Contact Information | Phone Number, Email | Mandatory |
| Payment Information | Mobile Banking Number (Partial) | For Verification |
| Device Information | IP Address, Browser, OS | For Security |
| Gaming Activity | Bet History, Login Times | For Services |
| National ID | NID/Passport (for large withdrawals) | Optional/KYC |
Whenbd will never ask for your full payment PIN, password, or OTP. If anyone contacts you claiming to be whenbd and requests this information, it is a fraud attempt — report it to support immediately.
whenbd Collected information is used only for specific, defined purposes. Each purpose is clearly outlined below:
whenbdThe strictest rule at is: Your data is never sold. Not ever. However, in limited circumstances, necessary information may be shared with partner organizations:
whenbd Cookies and similar technologies are used on the website and app to enhance your experience and ensure security.
whenbd's data protection system operates across multiple layers — not just passwords or encryption, but a comprehensive security framework that ensures protection at every level.
All data transfers are encrypted with 256-bit SSL. The 🔒 icon in your browser confirms your connection is secure.
With OTP and biometric verification, your account stays protected even if your password is compromised.
Data stored on our servers is also encrypted — it cannot be read even from within.
An AI-powered real-time system instantly flags suspicious login attempts or transactions.
whenbdYou have clear rights over your data at . To exercise any of the rights listed below, contact support — requests are typically processed within 7 business days.
whenbd No data is retained beyond what is necessary. A separate retention period is defined for each category of data:
Once the retention period expires, data is automatically deleted or anonymised using secure methods.
whenbd We do not knowingly collect information from anyone under 18. Date of birth is verified at registration, and sign-up cannot be completed if the user is under 18.
whenbd This privacy policy may be updated from time to time. Members will be notified of any significant changes via email or push notification in advance.
The date of the latest update is always shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any privacy-related questions, data access requests, or complaints, please reach out to whenbd: